Welcome to Streago Virtual Factory and thank you for using our services.
By using the Services you agree to be bound by these Terms. If you use the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, “you” and “your” will refer to that organization. If you do not agree to these Terms, do not use the Services.
You may use the websites and the materials incorporated in the websites solely for your non-commercial, personal use only. No part of the website, including any materials incorporated therein, may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, service, website or other medium for publication or distribution or for any commercial enterprise, without STREAGO’s express prior written consent. Reproducing content from the Services and from our websites for normal editorial purposes such as writing articles on editorial websites is allowed if done with honest intentions and in good taste.
Your Files & Your Privacy
By using our Services you provide us with information and files that you submit to STREAGO (“files”). You retain full ownership of your files. We do not claim any ownership to any of it. These Terms do not grant us any rights to your files or intellectual property. Some limitations may apply to run the Services and these are explained below.
We may need your permission to perform certain operations with your files, such as hosting your files or sharing them at your direction. This includes product features visible to you, for example, file thumbnails or previews. It includes technical administration of our Services, for example, how we backup data to keep it safe. You give us the permissions we need to perform those things solely to provide the Services. This permission applies also to trusted third parties we work with to provide the Services, for example, storage providers to provide the Services.
You are solely responsible for your conduct, the content of your files and your communications with others while using the Services, including sharing of your files. It is your responsibility to ensure you have the rights or permission necessary to comply with these Terms.
You acknowledge that STREAGO has no obligation to monitor any information on the Services. We are not responsible for the functionality, printability, quality, accuracy or legality of files or any other information you share or may be able to access using the Services.
Sharing your Files
Our Services have features that allow you to share your files with others. These features include, for example, 3D printer and file sharing, monitoring of your printer and file activity, also by others if you allow it. Please consider carefully with whom you share printers and files. STREAGO has no responsibility of your choices and activity. STREAGO assumes no responsibility for the quality of any of the uploaded files.
When you upload files (such as gcode or STL files) to Services, we may analyze the files to be able to display the correct printing requirements and settings to you and to the file recipient to help you and the recipient to determine that the destination printer is, in principle and technically, able to print the file. If you are the recipient of a file, you must read the desired settings, verify their suitability for the intended printer and accept the Terms before initiating printing. The file and its settings may or may not be accurate and must not be used as the sole method of verifying that the file is printable by the intended printer. STREAGO assumes no responsibility whatsoever for the accuracy of the analyzed and displayed settings and provides this feature “as is” without any guarantees of quality, accuracy or reliability.
Storing your Files
You acknowledge that the Services are primarily a 3D printing, sharing and collaboration service. The Services are not to be used as your sole data storage or backup service. You acknowledge that you must keep other copies of your Files stored elsewhere, outside of the Services, locally or in other services. STREAGO terms do not allow printing or using your Files for other purposes than those directed by you.
Files and other content in the Services may be protected by intellectual property rights of others. Please do not copy, upload, download, or share files unless you have the right to do so. You, not STREAGO, will be fully responsible and liable for what you upload, copy, share, stream, print or otherwise use while using the Services. You must not upload spyware or any other malicious software to the Service.
You, and not STREAGO, are responsible for maintaining and protecting all of your original files. STREAGO will not be liable for any loss or corruption of your files, or for any costs or expenses associated with backing up or restoring any of your files.
If your contact information, or other information related to your account, changes, you must notify us promptly and keep your information current. The Services are not intended for use by you if you are under 13 years of age. By agreeing to these Terms, you are representing to us that you are over 13.
DISCLAIMER ABOUT SENDING PRINT JOBS TO REMOTE 3D PRINTERS
STREAGO assumes no liabilities or responsibilities arising from remote 3D printing on manned or unmanned, attended or unattended 3D printers using the Services. Printing on unattended printers, whether your own or a 3D printer shared to you, happens at your own risk.There may be technical malfunctions in the destination 3D printer that can lead to unsuccessful prints or damages to the 3D printer. This includes but is not limited to unsuccessful prints, bad quality prints, damages to the 3D printer (e.g. from initiating a new print job on a 3D printer that has a previous print job still on the print tray). If there is a remote visual observation feature (e.g. web camera) available in the Services for remote visual observation of ongoing printing, we strongly recommend using such connection and feature. Such feature is not a guarantee of quality or successful printing and may malfunction or be unreliable. Do not use such feature as a sole method of verifying that a 3D printer is functional, operational and available. Such feature is provided “as is” without any guarantee of continuous service, reliability or quality.
You are responsible for safeguarding the password that you use to access the Services and you agree not to disclose your password to any third party. Each user of the Services needs to create an own account in the Services. You are responsible for any activity using your account, whether or not you authorized that activity. You must immediately notify us of any unauthorized use of your account.
Software and Updates
Some use of our Service may require you to accept and download a client software package (“Software”). STREAGO hereby grants you a limited, non-exclusive, nontransferable, revocable license to use the Software, solely to access the Services. Your license to use the Software is automatically revoked if you violate these Terms in a manner that implicates our intellectual property rights. We hereby reserve all rights not expressly granted in these Terms. You must not reverse engineer or decompile the Software, nor attempt to do so, nor assist anyone else to do so. Our Services may update the Software on your device automatically when a new version is available.
STREAGO Property and Feedback
These terms do not grant you any right, title, or interest in the Services, Software, or the content in the Services. When giving us feedback, please be aware that we may use any feedback, comments, or suggestions you send us or post in our forums without any obligation to you. The Software and other technology we use to provide the Services are protected by copyright, trademark, and other laws of the Republic of Estonia and The European Union as a whole, and other countries. These Terms do not grant you any rights to use the STREAGO trademarks, logos, domain names, or other brand features.
STREAGO asks you to respect the intellectual property of others. If we are notified of legally enforceable copyright infringements we will comply. Such notices can be reported to us using any of the contact channels given on our web pages. We reserve the right to delete or disable content alleged to be infringing and to terminate repeated infringers.
The Services may contain links to third-party websites or resources. STREAGO does not endorse and is not responsible or liable for their availability, accuracy, the related content, products, or services. You are solely responsible for your use of any such websites or resources. Also, if we provide you with any software under an open source license, there may be provisions in those licenses that expressly conflict with these Terms, in which case the open source provisions will apply.
You are free to stop using our Services any time. We reserve the right to suspend or end the Services at any time, with or without cause, and with or without notice. For example, we may suspend or terminate your use if you are not complying with these Terms, or use the Services in any way that would cause us legal liability or disrupt others’ use of the Services. If we suspend or terminate your use, we will try to let you know in advance. In cases of repeated or flagrant violation of these Terms, a court order, or danger to other users or their property, we may suspend immediately.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
STREAGO is Available “AS-IS”
THE SERVICES AND SOFTWARE ARE PROVIDED “AS IS”, AT YOUR OWN RISK, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. STREAGO will have no responsibility for any harm to your computer system, loss or corruption of data, or other harm that results from your access to or use of the Services or Software. Some states or countries do not allow the types of disclaimers in this paragraph, so they may not apply to you.
YOUR INSTALLATION, USE AND ACCESS OF THE SERVICES IS AT YOUR SOLE DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR DEVICE, MACHINE, SOFTWARE AND THE LOSS OF YOUR USER DATA THAT RESULTS FROM THE USE THEREOF. DEPENDING ON THE SERVICES YOU CHOOSE TO UTILIZE, YOUR USER DATA MAY NOT BE AVAILABLE OR RESTORABLE IF (1) STREAGO HAS NOT COMPLETED COPYING OR SYNCING YOUR USER DATA, (2) FOR FILES OR FOLDERS THAT THE SERVICES DO NOT AUTOMATICALLY BACKUP OR SYNC, YOU DO NOT MANUALLY SELECT THEM FOR BACKUP OR SYNCING OR YOU UNSELECT CERTAIN USER DATA FOR BACKUP OR SYNCING, (3) STREAGO SERVERS OR NETWORK SERVICE IS UNABLE TO MAKE A CONNECTION WITH YOUR DEVICE, (4) YOU FAIL TO FOLLOW STREAGO’S TECHNICAL REQUIREMENTS, AND DOCUMENTATION FOR UTILIZING THE BACKUP SERVICES, INCLUDING UPGRADING THE VERSION OF THE SERVICES AS REQUIRED, AND PERIODICALLY TESTING YOUR BACKUPS AND RESTORES, OR (8) YOU TERMINATE YOUR LICENSE OR FAIL TO RENEW YOUR SUBSCRIPTION TO THE SERVICES.
THE SERVICES MAY BE USED TO ACCESS AND TRANSFER INFORMATION OVER THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT STREAGO DOES NOT OPERATE OR CONTROL THE INTERNET AND THAT (1) VIRUSES, WORMS, TROJAN HORSES AND OTHER UNDESIRABLE DATA OR SOFTWARE, OR (2) UNAUTHORIZED USERS (E.G., HACKERS) MAY ATTEMPT TO OBTAIN ACCESS TO AND DAMAGE YOUR DATA, WEBSITES, DEVICES AND NETWORKS. STREAGO IS NOT RESPONSIBLE FOR SUCH ACTIVITIES. YOU ARE SOLELY RESPONSIBLE FOR THE SECURITY AND INTEGRITY OF YOUR ACCOUNT, YOUR USER DATA AND YOUR DEVICES. YOU ACKNOWLEDGE AND AGREE THAT STREAGO SHALL HAVE NO LIABILITY ASSOCIATED WITH OR ARISING FROM YOUR FAILURE TO MAINTAIN ACCURATE CONTACT OR OTHER INFORMATION, INCLUDING, BUT NOT LIMITED TO, YOUR FAILURE TO RECEIVE CRITICAL INFORMATION ABOUT THE SERVICES. THE SERVICES AND THIRD-PARTY COMPONENTS ARE PROVIDED "AS IS," "WHERE IS," "AS AVAILABLE," "WITH ALL FAULTS" AND, TO THE FULLEST EXTENT PERMITTED BY LAW, WITHOUT WARRANTY OF ANY KIND. STREAGO DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND THIRD-PARTY COMPONENTS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE, AND ANY WARRANTIES REGARDING QUIET ENJOYMENT, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SERVICES. STREAGO DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED, OR THAT ENCRYPTION ALGORITHMS, ASSOCIATED KEYS AND OTHER SECURITY MEASURES WILL BE SECURE OR EFFECTIVE. YOU UNDERSTAND AND AGREE THAT NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY STREAGO SHALL CREATE ANY ADDITIONAL STREAGO WARRANTIES OR IN ANY WAY INCREASE THE SCOPE OF STREAGO'S OBLIGATIONS HEREUNDER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STREAGO BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COST TO PROCURE SUBSTITUTE SERVICES OR USER DATA, OR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR ANY OTHER DAMAGES, INCLUDING DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOSS OF DATA, LOSS OF USER DATA OR BUSINESS INTERRUPTION, ARISING OUT OF YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF STREAGO HAS BEEN ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE). IN ANY CASE AND WITHOUT LIMITING THE FOREGOING, THE ENTIRE LIABILITY OF STREAGO FOR ALL DAMAGES OF EVERY KIND AND TYPE (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) SHALL BE LIMITED TO THE SUBSCRIPTION FEES PAID BY YOU TO STREAGO IN THE 6 CALENDAR MONTHS IMMEDIATELY PRIOR TO THE DAMAGES ARISING. IF THE SERVICES ARE PROVIDED TO YOU WITHOUT CHARGE, THEN STREAGO SHALL HAVE NO LIABILITY TO YOU WHATSOEVER. THE FOREGOING TERMS SET A LIMIT ON THE AMOUNT OF DAMAGES PAYABLE AND ARE NOT INTENDED TO ESTABLISH LIQUIDATED DAMAGES. YOU EXPRESSLY RECOGNIZE AND ACKNOWLEDGE THAT SUCH LIMITATION OF LIABILITY IS AN ESSENTIAL PART OF THESE TERMS AND STREAGO'S AGREEMENT TO PROVIDE YOU THE SERVICES, AND IS AN ESSENTIAL FACTOR IN ESTABLISHING THE PRICE OF THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO SOME OF THE FOREGOING TERMS MAY NOT APPLY TO YOU.
We may revise these Terms from time to time and the most current version will always be posted on our website. If a revision, in our sole discretion, is material we will notify you (for example via email to the email address associated with your account). Other changes may be posted to our blog or terms page, so please check those pages regularly. By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Services.
Last Revision: November 21, 2016
Collection of information
There are a few situations in which we may collect your personal information. For example:
When you interact with STREAGO Services, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address and IP address. We do not track your other activity on the Internet outside of the Services, or your 3D printing activity outside of the Services.
How we use your information
Your files are yours, we do not download or use your Files. For more details, please refer to the Streago Terms of Service.
STREAGO will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared.
How we protect your information
STREAGO has put into place reasonable and appropriate physical, electronic and managerial measures to safeguard your personal information from unauthorized access. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot 100% guarantee the security of your personal information and cannot assume liability for improper access to it. By using this website, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this website.
Cookies and other technical information
As is standard practice on many websites, when using Services, cookies may be placed on your computer's hard drive (cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive for record keeping purposes). Cookies in and of themselves do not personally identify users, although they do identify a user's computer.
Changes and notifications
How to contact us
STREAGO is a registered trademark of 43dB OÜ, Estonia, European Union.